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Hotel Reception

EXPLORE

OUR SERVICES

Our front desk services are designed to provide seamless support throughout your stay. From the moment you check-in to the time of check-out, our dedicated staff is here to assist you with any questions or concerns you may have. We also handle all bookings and payments, ensuring a hassle-free experience for our guests. At Sansui Resorts, our dedicated receptionists are committed to providing exceptional service during your stay. From the moment you arrive, our friendly and knowledgeable staff will be there to assist you with all your needs. Whether it's checking in or checking out, our receptionists will ensure a smooth and efficient process. In addition to this, they are also available to help you with various other services such as booking transportation, forwarding your luggage, arranging facility services, and providing translations if needed. Furthermore, our receptionists can assist you in making tour bookings and provide information on local activities or golf bookings. Whatever your requirements may be, our receptionists are here to make your stay at Sansui Resorts a memorable one.​We accept all major credit/debit cards:

GETTING IN

Airport Transfer

Sansui Resort ensures a seamless and comfortable transfer for all its guests, offering services from multiple key locations. Whether arriving at Haneda International Airport, Narita International Airport or Shizuoka International Airport, guests can expect a reliable and hassle-free journey to the resort. 

Family in Airport
At the Station

NO STRESS

Bus/Train Pick Up

For your convenience, we can pick you up at Asahigaoka Bus Terminal in Yamanakako (3 minutes from Sansui Resort) or at Mishima JR station. This service is particularly beneficial for those traveling by Shinkansen from Tokyo, Osaka or Nagoya.

HANDS FREE

Luggage Forwarding

Luggage or golf bag forwarding within Japan is part of our standard services, designed to provide convenience and peace of mind to our clients. 

Luggage Trolley
Golf Course

GOLF EVERY DAY

Golf Booking

We are pleased to offer comprehensive golf play bookings at our nine esteemed partner golf clubs. Our standard services encompass not only the bookings themselves but also include convenient transport and comprehensive insurance coverage. 

Experiences

Airport Transfers

We will pick you up at 3 international airports including Haneda, Narita and Mt. Fuji Int. Airport.

Experiences

Free Wi-Fi

Free Wi-Fi at all resort premises (except spa area) is one of our basic services. Free of charge.

Experiences

Bike Rental

Bicycles and e-bikes are available for rent directly in the resort. There is no rental fee for the resort guests.

Experiences

Tours

If you wish to explore more about Yamanakako or Fuji 5 Lakes area, we can assist you with the best itinerary.

Experiences

Golf Bookings

9 golf course can be booked directly by our receptionist for you. Let us book your game and transportation.

Experiences

Luggage Delivery

Your luggage can be forwarded to your next destination within Japan. Let our team to assist you. 

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